Every workplace has myriad personalities. Learning to effectively interact with others is crucial to professional development and a company’s success. Smooth relations and effective teamwork will also provide a fun place in which to work.

Amanda Haddaway of Careerealism emphasizes that getting along with co-workers does not necessarily require extrovert-type behavior in every situation. Learning to appreciate the preferred work styles of others and just listening is a leadership quality to which others will be drawn. Heather Joyner of Apco International offers the advice of delaying any knee-jerk reactions. Take some time to consider a conflict situation before reacting to it. There may be a reason for a co-worker’s unreasonable behavior that is not immediately obvious. Develop emotional intelligence and realize that there is always more than one perspective to any situation.

• Respect others and model respectful behavior. Don’t talk loudly on the phone, engage others in conversation without asking if they are busy, complain, or gossip. Offer to get coffee for office mates and reciprocate favors. You don’t have to be best friends with everyone, but a level of tolerance and politeness is expected.
• Be reliable and don’t make promises you cannot keep. Trust is a central factor when it comes to accountability, responsibility, and relationships. If you agree to a task, complete it, and expect the same of others. It is acceptable to question another’s failure to come through, but only if you are reliable yourself.
• Promote an environment where communication is honest and open. Solicit feedback and accept it without being defensive. Offer feedback to others if you think it will be constructive. Suggest appropriate specific channels for complaints or staff suggestions for change to avoid disruptions in operations.

Although confrontation is never desirable. It may be necessary to overcome a communication or relationship hurdle. An honest and straightforward approach may earn you respect and resolve the situation; however, seek assistance from human resources personnel if a situation seems beyond your control.

Not everyone will conduct themselves appropriately all the time, but your efforts to do so may influence those around you.

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